Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. It's important to gamble only with money you can afford to lose and to set strict limits on both time and spending.
If you find yourself gambling more than intended or chasing losses, please reach out for support immediately. Help is available, and seeking assistance is a sign of strength.
Age Verification
We are committed to preventing underage gambling. Gambling is only legal for persons aged 18 years or over in Great Britain. By accessing True Fortune Casino, you confirm that you are 18 or older and meet all legal requirements in your jurisdiction.
We use industry-standard age verification systems to ensure compliance with UK law. Parents and guardians concerned about underage gambling are encouraged to use parental controls and monitoring tools.
Warning Signs of Problem Gambling
If you experience any of the following signs, problem gambling may be affecting your life:
- Gambling with money intended for essential expenses (rent, bills, food)
- Chasing losses by gambling more to recover money lost
- Hiding gambling activity or lying about the time and money spent
- Feeling anxious, irritable, or restless when trying to cut back
- Gambling to escape problems, stress, or difficult emotions
- Neglecting work, relationships, or personal responsibilities due to gambling
- Borrowing money to gamble or pay off gambling debts
- Failed attempts to reduce or control gambling behaviour
- Jeopardising relationships, education, or career opportunities
- Thinking about gambling constantly or planning the next session
If you recognise these signs in yourself or someone else, support is available right now.
Self-Help Tools & Responsible Gaming Features
True Fortune Casino provides the following tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a chosen time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose over a set period
- Session Time Limits: Receive warnings or automatic session termination after a specified duration
- Reality Checks: Receive regular reminders showing your current session duration and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing the casino for a period of your choosing
- Account Closure: Request permanent account closure if you wish to stop gambling entirely
These tools are available in your account settings. Using them is a positive step toward responsible gaming.
Support Organisations
If you need help, organisations across the UK and internationally offer free, confidential support:
United Kingdom
- GamCare – Free counselling and support for problem gamblers
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (free and confidential) - GamStop – National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk
Self-exclude from all GamStop-registered operators with one registration - National Problem Gambling Clinic – Specialist NHS treatment service
Part of the Central and North West London NHS Foundation Trust
International Support
- Gambling Help Online (Australia)
Website: www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Bundeszentrale für gesundheitliche Aufklärung (Germany)
Comprehensive support and resources for problem gambling
If You Need Help, Reach Out Today
Problem gambling is a treatable condition, and recovery is possible. If you or someone you care about is struggling with gambling:
- Contact GamCare on 0808 8020 133 for immediate support
- Register with GamStop at www.gamstop.co.uk for self-exclusion across all online operators
- Speak to your GP or local NHS service for professional treatment
- Use our in-account self-exclusion tool to take immediate action
You are not alone. Support is available, and seeking help is the right decision.
Our Commitment
True Fortune Casino is licensed and regulated to operate responsibly in Great Britain. We are committed to:
- Preventing underage gambling through robust age verification
- Providing transparent information about odds and house advantage
- Offering accessible responsible gaming tools
- Supporting research into problem gambling prevention
- Treating all players with respect and dignity
For questions about our responsible gaming practices, please contact our customer support team.